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What You Agree To When You Use cave4d

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from wallet deposits through DANA, OVO, or GoPay to how we handle access and account decisions.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsGoverning access by local law
cave4d What You Agree To When You Use cave4d
HOW WE HANDLE YOUR DATA

Account Security and Data Practices Under These Terms

Your account data — login credentials, transaction history, and the wallet addresses you link for DANA, OVO, or GoPay — is held under access controls that limit which internal teams can view it and for what purpose. We keep transaction records for the period required by applicable rules. You can request a copy of the data we hold on your account through the email support channel; we respond to verified requests within the timeframe set by the applicable requirements. Players in Depok and elsewhere across Indonesia access the same account protections — no region gets a lighter treatment.

Wallet Data Handling We store only the wallet reference needed to process your DANA, OVO, or GoPay transaction — not your full wallet login credentials. Payment data is not shared with third parties for marketing.
Account Security Steps Every login is verified through a one-time code sent to your registered number. If your account shows an unrecognised session, lock it from your account settings and contact support immediately.
Data Retention Period Transaction and account records are retained for the period required under applicable data rules. After that period, inactive records are removed unless a dispute or legal hold is open.
Requesting Changes or Closure To update your registered contact details or close your account, submit the request via email support with your account ID. We process verified change requests in sequence.
TERMS CONTACT PATHS

Ask Us About Any Part of These Terms

If a clause is unclear or you need to know how a specific rule applies to your account situation — a pending withdrawal, a wallet verification hold, or an account restriction — reach out through any of the channels below. We respond in the order messages arrive. For account-specific questions, have your registered email or account ID ready so we can pull your record without delay.

Live Chat Send your terms question through the chat widget on any page. Have your account ID ready so we can check your record and give a specific answer rather than a general one.
Email Support Write to our support address for detailed questions about withdrawal holds, account closure, or wallet-verification disputes. We reply to queued emails in sequence.
Account Help Centre The Help Centre covers the most common terms questions — Deposit references at the cashier, what triggers a verification request, and how to request an account review.

Common Questions About These Terms

The questions below come up most often when you read through the terms for the first time. If yours isn't here, live chat is the quickest path to a specific answer.

The core account terms are the same regardless of which wallet you use. Cashier limits displayed at the time of your DANA or OVO transaction may differ — always check the screen before confirming.

We'll contact you at your registered email if access changes in your region due to local law. Until we notify you, your account terms remain as accepted. Access depends on local law and eligible regions.

We may suspend an account immediately if we detect a terms breach — such as duplicate accounts or fraudulent wallet activity. In most other cases, we notify you first and allow a response window.

Email our support team with your account ID and a data-access request. We verify your identity against the registered account details and respond within the period required by applicable rules.

Yes. Whether you access via mobile browser, a saved shortcut, or desktop, the same terms apply. Your accepted version is tied to your account, not your device.

We post the updated terms here with a revision date. Continuing to use your account after that date counts as acceptance. If you disagree, you should close your account before using it further.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.